Privacy Policy
Last updated: 11/30/2025
1. Introduction
Welcome to GoMyGo. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bus ticket booking platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number)
- Payment information (credit card details, billing address)
- Travel preferences and booking history
- Identification documents when required for booking
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bus ticket bookings
- Send booking confirmations and travel updates
- Process payments and prevent fraud
- Improve our services and user experience
- Send promotional offers and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Bus operators and service providers to fulfill your bookings
- Payment processors to handle transactions
- Service providers who assist us in operating our platform
- Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and assist with marketing efforts. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@gomygo.com
Phone: +977 9704666777
Address: Lakhe Chaur Marg, New Baneshwor, Kathmandu, Nepal